FAQ General

FAQ General

How long will my Freqport product be supported?

Freqport products are built on industry standard USB, a backward compatible standard available for 24 years.
The products are available from the worlds largest retailers who have backed the product and vision.
Please know Freqport are audio lovers passionate about evolving the company and technology to bring analog into the digital workflow.

Which are the supported USB HUBS for FREQPORT PRODUCTS?

Freqport has validated the following HUBs work with Freqport products. 
  1. UGREEN 4 Port USB C Hub 10Gpbs, MODEL: B0C4DFB8RH
  1. SATECHI 4 Port USB C Hub 10Gpbs, MODEL: B0DHBFDFWC

    HUB’s used for Freqport products should only h    ave the computer and Freqport products attached to the ports, no other devices.

Where can I find the software for my product?

To access the software, please register your product to access the FreqPortal, customer portal. Once registered, you’ll be able to download the necessary software directly from the portal, and gain access to articles, support, and other resources.



    • Related Articles

    • FAQ FreqTube FT1

      How many FreqTube FT1 units can I use simultaneously? As from 1st of February 2025 the Freqport Software enables you to use 2x FreqTube FT1 units connected to your system at the same time. Please keep an eye out on the website for future updates and ...

    • FAQ FreqInOut FO1

      Which rackmount can I use for FreqInOut FO1? A universal rackmount kit, available at your local retailer. Such as the ones we can recommend at major retailers: Thomann; Sweetwater; PennElcom Where can I find the software for my product? To access the ...

    • Optimizing your DAW

      General information Freqtube is a real-time hardware based plugin and real-time rendering needs to be used in your DAW project when bouncing or recording (not off-line bounce). The freqport system runs separately to the main audio I/O used in your ...

    • Optimizing Windows For Audio Performance

      How to optimize my Windows PC for performance Audio? This page will help you to diagnose problems and suggest various changes to improve audio performance in general on a Windows PC. These optimizations are not all required to run freqport, however ...